Il luogo in cui gli oggetti da collezione si trasformano in oggetti reali

Qui potete riscattare i vostri oggetti da collezione in cambio di oggetti reali. Iniziate collegando il vostro wallet.

Centro di Distribuzione

Are you sure you want to redeem your item?
By proceeding, you will need to confirm again in the upcoming wallet-connect popup. Once you approve, your collectible will be marked as ‘redeemed’ and this action cannot be undone. Additionally, you can track the status of your shipment directly through the 'redeemed collectibles' tab on the home screen, ensuring you stay updated on its progress.

Redeem Item

**Please review the following possible reasons:**

There might have been a network or connectivity issue.  An unexpected error occurred in our system.

**What you can do:**

Check your internet connection and try again.

If the problem persists, contact our support team for assistance, providing any relevant details about the issue. For the most immediate response from support specialists, please reach out to **[collectsupport@fifa.org](mailto:collectsupport@fifa.org)**

We're sorry, but we encountered an issue while processing your redemption request.

Your transaction has been successfully processed, and we are now preparing your physical item for shipment. Here's what happens next:

You will receive an email confirmation with your redemption details and a tracking number for your shipment. Your physical item is being carefully prepared and will be on its way to you shortly. We hope you enjoy your exclusive item, a unique blend of digital and physical worlds! If you have any questions or need further assistance, please do not hesitate to contact our support team.

Thank you for redeeming your NFT.

In case you have any questions, for the most immediate response from community members and support specialists, please reach out to **collectsupport@fifa.org.**

we are here to help

Una volta l'oggetto da collezione, se ne otterrà uno nuovo con il marchio “Riscattato”. [Dettagli completi qui](https://collect.fifa.com/fulfillment-center-faq).

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