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    FAQ

    WHAT IS FIFA COLLECT™?

    WHY HAS FIFA LAUNCHED A RANGE OF DIGITAL COLLECTIBLES?

    HOW DOES THIS TIE INTO FIFA’S MISSION?

    IS FIFA COLLECT NFTS?

    IS THERE A SECONDARY MARKETPLACE?

    WHAT PRODUCTS ARE AVAILABLE?

    WILL THE DIGITAL COLLECTIBLES BE AVAILABLE TO EVERYONE?

    HOW CAN I STAY CONNECTED WITH FIFA COLLECT?

    WHAT IS A DIGITAL COLLECTION?

    WHAT IS “MY WALLET”?

    HOW CAN I OWN MY FIRST COLLECTIBLE?

    WHY IS PROFILE VERIFICATION REQUIRED?

    WHAT IS A VIP MEMBERSHIP CARD?

    WHAT IS AN RTB?

    HOW CAN I OBTAIN AN RTB COLLECTIBLE?

    DO RTB COLLECTIBLES EXPIRE?

    WHAT HAPPENS AFTER I OBTAIN AN RTB COLLECTIBLE?

    HOW MANY RTBs CAN I HOLD?

    CONVERTING RTBs INTO MATCH TICKET(S)

    HOW TO GIFT YOUR FIFA COLLECT PACKS?

    DELETE/CLOSE AN FIFA COLLECT ACCOUNT

    HOW TO CASH OUT

    HOW DO I BURN A COLLECTIBLE AND WHAT IS THE REDEMPTION CENTER?

    DOES FIFA COLLECT SELL PHYSICAL ITEMS?

    HOW DO COUPON CODES WORK?

    DO YOU OFFER REFUNDS?